From online flight boarding passes to application forms, we all use PDF more than we probably realise. And with the Federal Government making all paper-based forms available electronically in PDF format as part of its Electronic Services Delivery strategy, PDF continues to be an essential part of our day-to-day lives, both at work and at home.

However, while we encounter PDF frequently, it doesn’t necessarily follow that it is the best method for us to use. In fact, it’s almost taken for granted that it’s just the way to do things – so we at UsabilityOne decided to investigate this further, and bring to light the real user benefits and limitations of interactive PDF forms.

You can check out our findings in our latest report, Incorporating the role of PDF in the Australian Government’s Electronic Services Delivery strategy.

Once you’ve checked out the report, make sure to tell us about your experience of using PDF by commenting here!